Effective Date: [2026/5/12]

 

CAPINSIGHT MEDIA SDN. BHD. (“Company”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or use our services.

 

1. Information We Collect

 

We may collect the following categories of personal data:

 

• Contact information: name, email address, phone number, company name.

• Creator information: main platform (YouTube, TikTok, X, Telegram), total followers/subscribers, content niche.

• Technical data: IP address, browser type, device information, cookies.

• Communication data: messages sent through our contact forms, email correspondence.

 

2. How We Use Your Information

 

We use your personal data for:

 

• Processing creator applications and partnership inquiries.

• Communicating with you regarding our services, updates, or opportunities.

• Analysing website usage to improve user experience.

• Complying with legal obligations in Malaysia.

 

3. Legal Basis (PDPA 2010)

 

Under Malaysia’s Personal Data Protection Act 2010 (PDPA), we process your data on the following grounds:

 

• Your consent (e.g., submitting a form).

• Performance of a contract (e.g., onboarding a creator).

• Legitimate interests (e.g., improving our platform).

 

4. Disclosure to Third Parties

 

We do not sell your personal data. We may share it with:

 

• Service providers (e.g., email hosting, analytics) under confidentiality agreements.

• Regulatory authorities if required by law.

 

5. Data Retention

 

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by Malaysian law.

 

6. Your Rights

 

You have the right to:

 

• Request access to your personal data.

• Correct inaccurate data.

• Withdraw consent at any time (without affecting prior processing).

• Request deletion where legally permitted.

 

7. Cookies

 

We use cookies to enhance website functionality. You may disable cookies via your browser settings.

 

8. Changes to This Policy

 

We may update this Privacy Policy. The latest version will be posted on this page with an updated effective date.

 

9. Contact Us

 

For any privacy-related requests, please contact us through the ‘Contact’ page on this website.